Terms of Service
Last updated: February 2026 · Applies to customers in Ireland, the UK and Europe
1. Scope
These Terms of Service apply to every use of RepairDash by businesses in Ireland, the United Kingdom and other European countries. RepairDash is a business-to-business (B2B) service intended for repair shops, retailers and similar trade users, not consumers.
2. The service
RepairDash is a cloud-based, browser-based application for repair job management, customer communication, trade-in/resale tracking, stock control, point of sale and an online booking widget. The service is provided as-is and is continuously improved; individual features may be added, changed or retired with reasonable notice where the change is material.
3. Subscription & billing
RepairDash is billed monthly or yearly per the plan shown on the pricing page at signup, in EUR, excl. VAT. The 30-day free trial requires no payment card. Subscriptions renew automatically until cancelled; you can cancel any time from account settings and retain access until the end of the current paid period. No refunds are given for partial periods, except where required by law.
4. Your account & data
You are responsible for keeping your login credentials confidential and for all activity under your account. You remain the owner of all customer, job, sales and stock data you enter into RepairDash. You can export your data to CSV/Excel at any time and may request full deletion of your account and data — see our Privacy Policy for details.
5. Acceptable use
You may not use RepairDash to store or process data you are not legally entitled to hold, to send unsolicited bulk messages, to attempt to breach the security of the service, or to resell access to the platform without our written agreement.
6. Availability & support
We aim for high service availability but do not guarantee uninterrupted access; scheduled maintenance is announced in advance where practical. Support is provided by email at support@repair-dash.com with a typical response time of one business day.
7. Liability
To the extent permitted by applicable law, RepairDash is provided without warranties beyond those required by law, and our liability for indirect or consequential loss is excluded. Nothing in these terms limits liability for death, personal injury, or fraud, or any other liability that cannot lawfully be excluded.
8. Governing law
These terms are governed by Austrian law without prejudice to any mandatory consumer-protection or local law that applies to you in your country of business. Courts of Linz, Austria have jurisdiction, without prejudice to any mandatory jurisdiction you are entitled to under EU law.
9. Changes to these terms
We may update these terms from time to time to reflect changes to the service or the law. We will notify active customers by email of any material change at least 30 days before it takes effect.
10. Contact
Handy Planet OG, Austria (EU) · UID: ATU77057845 · FN: 555955g, Commercial court Linz · support@repair-dash.com